Refund Policy
A Yomify Premium purchase can be refunded within seven calendar days, with a straightforward email request.
Seven-day window
You may request a full refund within seven calendar days of the successful Yomify Premium purchase shown on your Stripe receipt. It is a one-time purchase with no recurring subscription, automatic renewal, or future charge to cancel. The three-day Premium trial ends without charging you.
How to request
Email yomipet.app@gmail.com with the subject “Yomify refund request.”
Include the Google account email used for Yomify, the product, purchase date, and Stripe receipt or payment reference. Do not send card numbers or passwords.
After approval
The refund is sent to the original payment method through Stripe. Bank or card processing time may vary. Once Stripe reports a full refund, Premium access is disabled. Free access remains available with unlimited Live Highlight, while history, Area Capture, and flashcards become unavailable.
After seven days
Purchases are normally final after the seven-day period, except where a refund, repair, or other remedy is required by applicable law or where we confirm a material defect that cannot reasonably be resolved.
Chargebacks
Please contact support first so we can resolve purchase issues quickly. A payment dispute or chargeback may suspend the Premium entitlement connected to the disputed payment while the dispute is reviewed.
Consumer rights
This policy does not limit mandatory consumer rights or remedies available under the law that applies to you.